01
What does 247 Response sell?
We specialize in automotive and truck LED lighting and accessories, including beacons, work lamps, warning lights, bulbs, tail and marker lights, strobe units, scene lighting, and air horn accessories.
02
Where are you based and how do you distribute products?
The company operates from a UK-based warehouse near Boston, Lincolnshire. We are a manufacturer, importer, and distributor serving the UK, Ireland, and mainland Europe.
03
Do you offer free shipping?
Yes—orders over £25 qualify for free standard delivery via Royal Mail (48-hour service in the UK).
04
What are your hours and is there a physical store?
Our opening hours are Monday to Friday, 9 am to 5 pm. We do not have a walk-in retail location—order collections must be pre-arranged via email.
05
How do I contact customer support?
You can reach us via email at sales@247response.co.uk or use the contact form on our website.
06
What is your returns policy?
Unwanted items can be returned within 30 days if unused and in original packaging. You pay return postage; for free-delivery orders, a standard £4.95 shipping fee is deducted.
Defective or incorrect items: We cover return shipping and offer a replacement or full refund depending on the issue, within warranty.
07
Can I collect my order in person?
Yes—but as we have no physical retail store, all collections must be arranged ahead of time via email.
08
What types of products fall under your categories?
Air Horns,
Grille / Directional Warning Lights,
LED Beacons,
Scene Lamps,
Covert / Hideaway Lights,
Marker / Position Lamps,
LED Bulbs & Worklights,
Scania / Volvo Lighting,
Mounting Accessories
Still have questions? contact us.
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